Is this really ClaimHaq?

Insurance-refund scams target retired people. Here is how to tell if a call or message really comes from us.

We will never

• Ask for an OTP, PIN, CVV, password or net-banking login.
• Ask you to pay anything before the insurer has paid you, except our ₹699 fee after you've signed our engagement letter.
• Ask you to send your claim money to us or to anyone else.
• Ask you to install a screen-sharing or remote-control app.
• Say we are from IRDAI, the government, the Ombudsman or your insurance company.

We only contact you from

Our invoices are only ever paid to our company's bank account, and only after the money is in your account.

Not sure about a call? Don't share anything. Hang up and message us yourself on the number above. If you've lost money, call the national cyber-crime helpline 1930 or report it at cybercrime.gov.in.

The official free channels

• IRDAI's Bima Bharosa grievance portal: bimabharosa.irdai.gov.in, helpline 155255 or 1800 4254 732.
• Council for Insurance Ombudsmen: cioins.co.in.